Grofers - Add to Cart Experience
One fine evening I thought of ordering fruits from Grofers. I searched for the fruits I wanted to buy - Pineapple and Bananas, and clicked on add to cart.
Once I added the first piece to cart, the UI showed the option to add more units of the same fruit to the cart and I added 3 more to the quantity, but strangely the total price did not increase. It took me a while to understand that the total quantity of fruit and the total price for that fruit was actually being updated in the top right corner of the cart icon. Pretty inconvenient for a first time use.
Secondly, I clicked the detail page button for the fruit and it was weird that there was no option to go back to the cart from the detail page of the fruit.
The UX can be improved a little with ease of navigation, in this case, having the option to go back to cart from the detail page. Secondly, the total price and quantity of the product that you are purchasing should also be visible to the user easily, unlike my case where I had to spare time to find where was this being updated.
What could have been improvised:
1. Navigation from one page to the other - in this case having the option to go to cart from product listing and product details page - could be improved.
2. The dynamic change in price and quantity of the product/item you are purchasing should also be done simultaneously.
Thank you for reading. If you find this experience worth sharing then do share with your network.