ixigo Color Code - Seat Availability User Experience
Humans have a great understanding of colors. If colors are used for the indicator, then it becomes easy for humans to understand the functional aim.
I have been constantly travelling in recent past and have been in regular touch with travel apps like MakeMyTrip, Yatra, IRCTC, ixigo, etc. When it comes on to book a railway ticket, before I go on to book a ticket on IRCTC, I first check the seat availability on Ixigo and check the color indicators provided by ixigo.
Previously, I discussed about the feature that shows '%' of Confirmation chances in case tickets are in wait list. Now let me show you one more wonderful feature of ixigo. With '%' of Confirmation, it displays availability and '%' in color code. I mean if the chances of getting the wait list ticket confirmed almost negligible i.e. somewhat in between 0-50%, then it shows in Red color. If chances are bit higher then 50% i.e. between 50-80%, then it shows in Yellow color and if there are high chances of getting the ticket confirmed i.e. between 80-100%, then it shows in Green color. I mean Superb!
Simply by seeing at the color, user can judge whether they should go ahead and book the ticket or should find some other option.
1. Use of common indicators like % or color code can improve user experience and decrease the time consumed by user to take any decision.
1. May be app should also introduce some option like Vikalp Train that user can opt out for just like IRCTC has given. It can reduce the surfing time of user.
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