Practo SMS - Confirmation of Appointment with Doctor
After moving in to the new city, it is difficult to find a suitable doctor for ourself quickly. The other day, I was in the same situation and since I don't know my residential area well I choose to find doctors or clinics online. As I looked for apps and websites, I found Practo.
I was really happy after exploring the whole application. I booked an appointment for a particular clinic which resides nearby my location and I could schedule my date and time of consulting the doctor. After few minutes of booking an appointment, I received a text message(SMS) by Practo which presents all the details of my appointment.
The content was so simple and limited that any user can understand and have the clear information of his appointment.
Surprisingly, Practo provided the option to cancel the appointment by giving a missed call in the same text message (SMS) and that is something which makes the user feel good about.
This means that the application keeps the user informed about his appointment just with the Simple and Great Content in single text message which is easy and simple to understand by any user.
1. Usage of simple, relevant and enough detailed content via SMS.
2. Reduces the user’s time by allowing him to check his appointment details just through a SMS.
Nothing as such.
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