Reliance Jio SMS - Available for Call Alert
Does your network operator care for your security and emergency?
Recently I was at the office when my dad called me to ask why my elder brother's cell was not reachable? I called my brother his mobile was not in the coverage area.
I resumed my work thinking I will call him again in some time.
But we are so dependable on reminders, just 20 mins later I received an SMS from my network operator Reliance Jio informing my brother's availability status. Also, my operator, Jio sent an SMS to my brother as missed call alert.
Many operators charge customers to get notified of missed calls as missed call alerts, while Reliance Jio sends two way SMS to both caller and callee informing about their availability status and missed call alert respectively.
1. High priority to customer safety and security and not charging it to generate revenues.
2. Providing extra services help to build the relationship with the customer and higher brand value.
Nothing as such.
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