Sodexo - Meal Card Activation
Today, I have received a Sodexo card from my company, Lendingkart. I was excited and equally nervous as I was unsure of card activation details. I opened a beautiful envelope and found a meal card along with welcome letter.
I immediately figured out instructions mentioned on welcome letter for activating the card. I could see two ways to activate the card namely “To activate your card online” (6 Steps) and To activate your card via SMS” (2 Steps).
I decided to go ahead with the activation through SMS due to 2 steps.
I just need to type the message in a simple form presented in screenshot and then send it to a given number. Within a minute, I got a confirmation message from Sodexo. This entire process was super easy.
I was a bit confused between 12 digit Card Reference Number and Last 4 digits of your Card Number. I was unsure about difference between these two terms (Card Reference Number and Card Number).
Overall, it was a great experience indeed and there was no need of doing activity online. Ultimately it gives us a learning that the problem can be solved in many ways and we as product owner or designers need to find a simple and best solution.