Walmart SMS - Pickup Your Order from Nearest Store
Walmart is a big chain retailer in US and all over the world with different names. One of their popular shopping experience is 'order online and pickup at your nearest store'.
Most of the time, I order online and pickup while commute back to home. One of the best experience I had with this is, you will get a text message immediately after the order is ready. The SMS will have your order number too.
1. Content was simple but the impact was big. 'Order ready' SMS pops upon your phone. It saves the user's time to check email every time. Also since the order number is in the SMS, it helps.
2. It also provides an option to get HELP by replaying help and you can even stop these messages by simply replaying STOP.
Order number is a bit big number. There might be other ways to reduce the order number length.
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